Custom Photo Although You Cannot See Us We Are Always With You - Customized Personalized 3D LED Light - alentine's Day Gift For Family Members

Product Description

This Custom 3D LED Light offers a heartfelt tribute to your cherished memories, featuring a unique personalized design that beautifully captures the emotions and connections you hold dear. The soft, warm LED illumination creates a comforting presence, making it an ideal memorial gift for friends and loved ones. With advanced 3D engraving technology, the personalized design and luminous glow bring your memory to life in a way that lasts.

Product Features

• Personalized Customization: Upload a photo and add a meaningful message to create a one-of-a-kind light that is as unique as your memories
• 3D Engraving Technology: Stunning 3D effects bring your photo to life, expertly etched on a high-quality acrylic surface to preserve your treasured memory.
  
• LED Light Base: The soft, warm LED lighting enhances the design, creating a soothing and peaceful atmosphere wherever displayed.
  
• Premium Acrylic: Made from high-grade acrylic, this light is crystal-clear and built to last, ensuring your personalized design remains vibrant for years.
  
• Versatile Display: Perfect for any space, whether placed on a bedside table, shelf, or desk, this custom LED light adds a touch of warmth and elegance.

Size Information

• Dimensions: 7.87 x 1.18 inches (20 x 3 cm) — compact and lightweight, perfect for various display settings.

Special Instructions

• Cleaning Tips: Use a soft cloth to gently wipe the acrylic surface. Avoid using harsh chemicals to maintain the integrity of the LED light.
  

• Measurement Tolerance: Slight deviations (0.5-1 cm) due to manual measurements are normal.
  

• Disclaimer: Product images are for reference only. Due to the custom production process, slight variations in color, position, or size may occur, which are considered normal and not covered by after-sales service.

• Protective Film Reminder: The acrylic surface is protected by a film to prevent scratches. Please peel it off before use for a flawless finish.

Personalization

• Customize: Enter your name/characteristics and double-check your choices.
• Text Guidelines: Stick to standard English for optimal appearance.
• Choose Characteristics: Select matching options.
• Preview: Get a sneak peek of your creation ❤️.
• Color Disclaimer: Preview may vary slightly due to lighting or device display.

Shipping

Production Time: All orders are processed within 1 – 3 business days.

Shipping Time: Transit time vary by country (listed below)

*For modification orders ,the production time is expanded 1-2 days.

CANCELLATION & MODIFICATION

If you change your mind about your purchase, please sending us an email to support@thesunnyzone.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 2 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled. 

Please be informed that:

• A management and transaction fee (20% of your total order value) will be applied for the cancellation.
• We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this hot seasons.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

REPLACEMENT & REFUND 

If your item is defective, you don't need to return the item and we will resend you a replacement for free.

Items can be return/exchange and get a refund within 30 days of receiving the product, in an unlikely event of the damaged, defective or wrong item delivered to you. The customer must cover the cost of returning shipping.

Due to hygiene reasons and the fact that our products are customized, we do not exchange or issue full refund unless an item you received has a major problem. This is when the item is:

• Significantly different from the description or sample shown to you;
• Damaged due to the fault of our factory or the carrier;
• Not what you ordered;

Please be noted that with other cases (not mentioned above) we only offer partial refund (excluding shipping fee)

Please allow the 20% difference between advertised images and the actual item you received as sometimes advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display

To file a claim, please send us an email to support@thesunnyzone.com and include the following information (this is a must):

• Order number
• Video/ photo of the defective product

      If your claim is in regards to a printing error, please include photographs of the error. 

      If your claim is in regards to a print size or placement issue, please include a measuring tape, stick, or ruler in the photographs of affected garments.

• Full delivery address
• Contact telephone number

Our support team will review the photos/videos you send of the defective item and, if your item is eligible, we will resend the product to you for no additional cost to you. In the rare case that sending a replacement product is not practical, we will reimburse you the full cost of the eligible product (including shipping costs).

INCORRECT ADDRESS

For orders shipped to the wrong address due to a customer inputting the incorrect address:

- We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be abandoned if we don't receive an updated address from the customer after they come back to our warehouse)

- The customer must cover the cost of ordering replacement items 

So please be extremely careful when entering your shipping address. 

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering mordenly.com and if you have any questions, please don't hesitate to contact us via:  support@thesunnyzone.com

We want you to be satisfied with the products you buy from us. 

We have 24/7/365 ticket and email support. Please contact us at support@thesunnyzone.com if you need any assistance.